We are excited to announce an important update to you. From June 03rd, 2024 onward, we will be migrating our customer notification method from SMS to PUSH alert in our “K-easy” app. The following categories will be sent to SMS and PUSH.

SMS Only: Issuance progress until delivery, changing PIN number, late payment reminder, One-Time Passcode (OTP) for online transactions

Push Only: Transaction Approval, payment date and billing amount reminder, cashback winning

In addition, we would like to inform that if you wish to continue to receive the notifications through the current SMS method, please visit our Bank to make a request.

If you have any questions or require assistance with downloading our K-easy mobile app, please do not hesitate to contact our call center team via Telegram account: 098 961 961/0976 510 168 or our hotline: 098 961 961, 023 991 555, 017 991 555, or 066 611 555. We are here to assist you every step of the way.

We are here to assist you every step of the way.